If your organization has a Givebacks store, you will receive your Rewards payouts in your weekly Friday payout. You will not need to take any action to initiate them. Your Rewards payout will be listed as a separate transaction on the payout report.
To protect donors' privacy, you will not see transaction-level details. However, you can view the total amount each donor generated in the Raised by Rewards column of the Contact table. As merchants verify Rewards transactions, the funds are disbursed to your organization.
Transfer Fees
To process your Rewards, we are required by law to use a third-party compliance company. This company charges a small fee to process the payout. This fee is assessed on each transfer, meaning each deposit made to your organization. The fee is 3.25%+1 cent.
Questions? Click the "?" icon to contact Givebacks Support.