If your organization has a Givebacks store, you will receive your Rewards payouts in your weekly Friday payout. You will not need to take any action to initiate them. Your Rewards payout will be listed as a separate transaction on the payout report.
Participation in the Givebacks Rewards feature is automatic for any organization with an active Givebacks site. Once your site is active, supporters can select your organization, and any eligible shopping Rewards will be attributed to your account. This seamless integration ensures that organizations can start benefiting from the Rewards feature as soon as their Givebacks site is operational.
The Givebacks Rewards feature is designed to help organizations raise funds effortlessly through eligible shopping activities by their supporters. Below, we provide an overview of how the feature works and the associated payout timelines.
To protect donors' privacy, you will not see transaction-level details. However, you can view the total amount each donor generated in the Raised by Rewards column of the Contact table. As merchants verify Rewards transactions, the funds are disbursed to your organization.
Rewards earned through the Givebacks platform are subject to a verification process by merchants, which can take up to 180 days. This ensures that all transactions are properly verified before funds are distributed.
Transfer Fees
To process your Rewards, we are required by law to use a third-party compliance company. This company charges a small fee to process the payout. This fee is assessed on each transfer, meaning each deposit made to your organization. The fee is 3.25%+1 cent.
By understanding these processes, organizations can better plan and manage their fundraising efforts using the Givebacks Rewards feature.
Questions? Click the "?" icon to contact Givebacks Support.