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Auctions, Raffles & Sweepstakes

Answers to questions you have about auctions, raffles and sweepstakes. These fundraisers are hosted on Givebacks' .gives platform.

186 articles
Raffles & Sweepstakes

Raffles & Sweepstakes

General Setup

For help on everything from using QR codes to promote your fundraisers to creating custom questions to collect donor information, all the answers you need are in these how-to guides.

How-to: Promote Your Experience with Text-to-GiveText your donors a direct link to your fundraiser using a unique keyword.
Understand: Campaign Pre-Registration
How-to: Sort Experience Items into Categories
How-to: Disable Write-In Donations for Peer-to-Peer Experiences
Understand: Donor Comments
How-to: Edit Donor Comments
How-to: Disable Donor Comments
How-to: Use QR Codes to Promote Your Fundraisers
How-to: Create a QR Code for Your Experience Page
How do I edit the thank you email sent to participants and teams when they register?
How-to: Hide the List of Donors and Donations from Your Campaign Page
How do I send an email to participants on my experience?
Edit the email text your participants and teams send to potential donors
How to use compact descriptions on your fundraiser page
How-to: Customize Experience and Activity Terminology
How do I add or hide the countdown timer on my fundraiser?
How to change the start date of your fundraiser
How to change donor information on a contribution after it has been made
How-to: Change the Link to Your Experience Page
How to reuse a personalized link from a previous experience
How-to: Update Your Campaign After Publishing
How-to: Create Custom Questions to Collect Donor Information
Insights: Add Storytelling Elements to Your Experience Description
Understand: “Contact Organizer” Emails
How-to: Change Who Receives the Contact Organizer Emails
How do I create preset pledge amounts for donors?
How-to: Reorder Your Experience Items
How-to: Add Images to Your FundraiserLearn about the benefits of adding images to your experience and find out how to add them to different areas.
Add a notice for donors in the checkout process
Understand: “Contact Organizer” Emails
How to customize the fundraising activities tabs on your experience page
How to customize the layout of your fundraiser page
How do I customize the thank-you note to donors?
How to customize the tax receipt
Add promo codes and offer supporters discounts on prizes, items, and registrations
How to add a custom section to your experience
How to customize the activity buttons on your experience page
Add sponsors to your campaign page
How to change the end date of your fundraiser
Create a custom domain for your campaign
Can I add FAQ’s to my fundraising page?
How to find and share your campaign link
Get notified of new donations and transactions
Strategies for promoting your fundraiser
Organization Setup and Branding

New to Givebacks and have questions about how to set up your organization? You're in the right place! Get all the answers you need to get started with Givebacks.

Set up a custom domain for your Givebacks Fundraising Account
Raffles and Sweepstakes

Everything you need to know about hosting a Raffle or Sweepstakes on MemberHub Fundraisers.

How do I redraw winners for my raffle or sweepstakes?
How do I display the number of entries sold or available?
How to limit the total number of entries sold on your raffle
What are the official rules on a sweepstakes?
Why can’t I sell paper tickets on my sweepstakes?
Export ticket numbers for your raffle drawing
Strategies and best practices for using entry levels
Does Givebacks notify the people who don’t win?
How to require donors to purchase specific numbers of entries
Customize the headline on the entry section of your raffle or sweepstakes
Am I eligible to run a raffle fundraiser?
Will Givebacks notify the winner(s)?
How-to: View a list of raffle, sweepstakes or auction winners
Why am I not allowed to create a raffle fundraiser?
How to draw winners
How-to: Add Raffle or Sweepstakes Tickets That You’ve Sold Offline
How-to: Allow Supporters to Fundraise for Your Organization
How-to: Allow Donors to Purchase Raffle Entries for Specific Prizes
How-to: Allow Donors to Purchase Raffle Entries for Any Prize
How-to: Promote Your Raffle or Sweepstakes with Sharing Rewards
Understand: Why Tip Model Pricing Raffles and Sweepstakes Have a Ten Entry Minimum
Understand: Restrictions for Offering Firearms or Alcohol as Prizes
How to run a 50/50 raffle
How-to: Create Raffle and Sweepstakes Entry Levels
Understand: How Raffle and Sweepstakes Entry Numbers Are Assigned
Charity Raffles: What You Need to Know
How-to: Disable Custom Entries for Raffles and Sweepstakes
Insights: Preparing for Your Raffle
Understand: Drawing Raffle and Sweepstakes Winners
Understand: Sweepstakes Free Entries
Can I sell paper raffle tickets offline?
How-to: Allow Donors to Purchase Raffle Entries for Any Prize Available
How-to: Promote Your Raffle or Sweepstakes with Sharing Rewards
How do I change my ticket pricing?
How to send a receipt for paper tickets sold
Understand: Why Tip Model Pricing Raffles and Sweepstakes Offer Extra Entries for Tips
Raffles and sweepstakes: What’s the difference?
Online Raffle Guide
Online Sweepstakes Guide
Understand: Sweepstakes Reports
Raffle Reports
Important information to know about raffles before creating your experience
Promoting your charity sweepstakes
Fundraisers FAQs

The most frequently asked questions about using Givebacks all answered, all right here. Learn about our pricing, managing your campaigns, and much more.

How-to: Show Someone Your Campaign Before It Starts
How-to: Change the Terminology on the Donate Button
Understand: What Exported Reports Look Like
How to Find and Share Your Experience Link
Can I see how many people have visited my experience page?
How can I hide the amount raised on my fundraiser?
How do I add sales tax to purchases on my fundraiser?
How-to: Preview Your Campaigns in Draft Mode
Edit or manage your donation after the transaction is made
How to Manage Recurring Donations on My Fundraisers and Donation Pages
Which Payment Methods does Givebacks Fundraisers Accept?
How to Change or Cancel My Recurring Donation
How do I add website links to my fundraising page?
What Types of Reports Does Givebacks Fundraisers Provide?
What’s the difference between a receipt and a transaction confirmation?
What is a fund code?
Where can I add images to my fundraiser page?
Can my donors choose how their donation is allocated?
How to cancel and refund a credit card transaction from a Givebacks Fundraiser
Can I add a video to my fundraiser page?
What campaign type should I choose?
How do I set up Google Analytics?
Can I remove the ability for donors to leave comments on my fundraising page?
How do I set up Meta Pixel Tracking?
Understand: Anonymous Donations
What is Google Analytics?
How-to: Add Offline Donations
What is a Meta Pixel?
Can I add an option for people to donate without making a purchase?
How to: Export Donation and Donor Reports
How to credit a write-in donation
What is campaign chatter?
How-to: Email Donors and Post Updates
Can I hide the description of my organization on the campaign page?
How-to: Format Campaign Banner ImagesEnsure your banner images are high quality to increase your fundraiser's appeal.
How do I edit the campaign chatter?
How do I add a description of our organization?
Livestreaming

If you're going to be livestreaming, you've probably got lots of questions on how to do it successfully. Check out our helpful insights and detailed how-to articles to make sure you knock it out of the park!

How-to: Require Donors to Buy Tickets to Your Virtual Event (Gated Livestreaming)Enable Gated Livestreaming to admit only registrants with tickets.
Understand: Browsers and Devices That Support Livestreaming
How-to: Give Donors Access to Your Livestream Recording
Insights: Livestream Activities
Insights: Livestream Presenter Checklist
Insights: Best Practices for Livestream Presenters
How-to: Join a Livestream as a Guest Presenter
How-to: Delete Comments or Ban Users from Your Livestream Chat
How-to: Add Livestream Presenters
How-to: Enable or Disable the Livestream Chat Feature
How-to: Add a Virtual Background to Your Livestream
How-to: Screenshare During a LivestreamShare your computer screen with your viewers while you live stream.
How-to: Allow Your Apple Device to Share Your Screen During a Livestream?
How-to: Give Your Browser Access to Your Microphone and Camera
Understand: Livestream Studio Presenter Controls
How-to: Share Pre-recorded Content on Your Livestream
How-to: Update Your Livestream Screen Recording Permissions
Insights: Turn your fundraiser into a live virtual event
How-to: Add Livestreaming to Your Fundraiser
How to Notify your Virtual Audience before Starting a Livestream
How to Start and End a Livestream
Insights: Use Trivia or Surveys During Your Livestream to Engage Donors
How to: Spotlight an Item During your LivestreamShare details and highlights of a particular item with your Livestream audience for a short time.
How-to: Run a Fund-a-Need or Paddle Raise During Your Livestream
How to: Display Trivia or Survey Questions During Your Livesteam
How do I Set Up Trivia and Survey Questions for My Livestream Event?
How-to: Find an Attendee’s Livestream Access CodeLook up a Livestream attendee's access code if it gets lost.
Troubleshooting

Setting up or running a fundraiser in Givebacks and need some help? Use these troubleshooting tips to help solve any issues you're having around import errors, donor card fails, and more.

How-to: View and Resend Emails (Donor Profiles)
Understand: What to Do If a Donor's Credit Card Fails
How to manually charge a donor’s credit card through your campaign
How to find and resend receipts to your donors
Tips and troubleshooting for import errors