How do I edit the thank you email sent to participants and teams when they register?

Learn how to customize the thank you message sent to teams and participants when they register for your fundraiser.

If your fundraiser experience doesn't match the descriptions below please click here to go to the appropriate help article.

When Peer-to-Peer fundraising is enabled, your participants and/or teams are sent an email with a sharing link to their fundraising page when they register. This email also includes instructions on how to view/edit their page when they register, as well as a thank-you note that you can customize. Change the text in your thank you note by following these steps:

  1. Go to Experiences in the left menu.
  2. If you have chosen list view, click on the title of your experience. If you have chosen grid view, click on the experience image.
  3. Click Edit Experience*
  4. Click on Peer-to-Peer Fundraising in the timeline at the top.
  5. Edit the content under the section, Customize the email sent to new participants*.
  6. Type directly in the box and format the text as desired. You can even add pictures, links, and bulleted lists to customize your thank you note. 
  7. Click SAVE at the bottom of the page to apply your changes.


Good To Know

  • You can use the merge fields {FirstName}, {LastName}, {Amount}, and {Organization Name} in the text, and these will be populated with the appropriate values when sending.

*Note: In this article, we used the term “participants,” but this terminology could be different (e.g., students, members, employees, runners, etc.) depending on your experience settings.


Questions? Contact Givebacks Support.

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