When I add a new PTA member, are they notified about Givebacks (formerly MemberHub)?

If a person already has a Givebacks profile in another PTA/school but not your school: MH will send them an email notifying them that they have been added to a new site. (They should be aware of how Givebacks works as they are a current user, so alerting them should not be an issue - more of a verification.) 

If the membership is imported into Givebacks then Givebacks will not notify them. The reason being everyone handles their new member communications differently. For example, if you imported a large email list, you would not want the system to notify everyone until you have had a chance to explain Givebacks and how your PTA will be using it.

When a membership is added manually as a cash/check member or they purchase a membership in your online store, the system will email a receipt to the purchaser which will include a link to their PTA card.

If the Membership Chair wants to notify those they have added, they can send a customized welcome message to the new members once entered.

To do this follow these steps below. 

1. Navigate to the Communications > Messages > New Message.

2. Click contacts and select the contacts you wish to send the message to. Once selected, click Done. 


3. You will be able to customize the message with whatever you would like to send. 


Additional help on sending messages can be found here.

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