How can I request a refund as a customer/donor or parent?

From time to time you might realize you need a refund for a purchase made with your organization. Even if this purchase was made in your organization's online store, please reach out to your organization for assistance. Only your organization can ever refund an order for you.

How to request a refund from your organization:

In order to request a refund from your organization, please go back to your organization's online store link where you originally made your purchase. Click on the contact store admin link on the left, to reach out to them.


If you do not know what your organization store link is, please contact us at Givebacks Support.

Please provide the organization's name and city and state and we can help direct you.

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