For your first time logging in after June 5th, 2023, you will need to reset your password. You will see a banner at the top of the login page asking you to do so. Simply click the I forgot my password link and follow the prompts.

 

Invalid Email/Password Error

You will see this if you have not yet reset your password since the June 5th, 2023 password update. Please click the I forgot my password link on the login page, or follow the steps below.

 

1. Visit app.memberhub.com and click I forgot my password

forgot_my_password.png

2. Enter your email address in the box and click Send Instructions.

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3. Check your email. We emailed you a link to click to change your password. Click on the change my password link.

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4. Enter your new password as you want it to be twice in the boxes on your screen then click Reset your Password.

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5. Login with your new password. You are all set!

Still having a hard time logging in? Contact us at Givebacks Support. 

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