Auction winner receipts could be tax receipts if you included the item’s fair market value. Sometimes the winners will misplace the email, or it will be routed to their spam folder, depending on their email settings. If this happens, you can resend the receipt to the winner anytime.
How to designate ‘fair market value’ for auction items
Resend Winner Receipt
- Select Experiences in the left menu.
- If you have chosen a list view, click on the Experience title. If you have selected a grid view, click on the Experience image.
- Select View Auction Winners*.
- Hover your mouse over the line with their name and click the three-dot menu at the far right of the line.
- Select Resend Winner Email.
- Select RESEND. If you would like to change the email address, first enter the new address and then click RESEND.
Questions? Contact Givebacks Support.
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