Learn more about the options available for notifying non-winners on raffles, sweepstakes, and auctions below.
When you run a raffle or sweepstakes through Givebacks (formerly MemberHub), you can select your preference for non-winner notification. As you customize your fundraiser, you’ll be given the options:
Which one should I choose?
Automatic notification is the default in the system. You may find that this option minimizes confusion or inquiries about who won your raffle or sweepstakes.
The “don’t notify non-winners” is ideal for situations when winners will be announced at a live or in-person event.
How do I Customize the Email?
If you’ve chosen to have the system send non-winner notifications, you will be able to customize the message content. You will enter your message in the box below, using merge tags to pull in specific information.
NOTE: The names of winners are automatically added to the non-winner email. If you don’t want to share the names of the winners, please delete this section in the customized email.
Good to Know:
- If non-winner notifications have not yet been sent, the date, time, and content can be edited, and the choice to send or not send can be modified.
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