Have questions? We have answers. Below find a collection of some common questions related to Shop to Give, including how Shop to Give works and what Shop to Give is all about.
Also, check out the Cashback FAQ:
And FAQ on Offers
How does Shop to Give Work?
Shop to Give works with the way you already shop. Just add the Shop to Give browser extension and the browser extension drop-down will appear when you can earn cashback.
How do I download the extension?
How do I get started?
Create an account through the Givebacks app, download the browser extension for online cashback, and link your eligible credit and/or debit cards to get in-store and dining cashback. When you make a qualifying purchase, your cause will receive cashback based on the cashback percentage the participating merchant is offering.
How do I access the Givebacks App?
How do I link or delete credit cards?
How does Shop to Give make money?
Shop to Give is merchant-funded. When you make a purchase and earn cashback, participating merchants pay us a fee for sending them a customer.
Does it cost anything to use Shop to Give?
No, it’s free for you to use. Shop to Give collects a fee from participating merchants when you earn cashback.
What kinds of causes participate in Shop to Give?
You can choose from over one million 501(c)(3) nonprofit organizations (causes) that are registered and in good standing with the IRS.
How do I choose a cause to give back to?
When you create a Givebacks account, you pick your favorite cause. Shop to Give keeps your selection for future use, but you can change your cause at any time. You can also support multiple causes at one time!
Can I change my causes?
Yes, you can change the causes you want to support anytime in the Givebacks app. After you change your cause, donations from your future purchases will go to your new cause. Y
Does Shop to Give sell my data?
We do not sell or share data with third parties outside of the partner networks, payment network, and other third parties contracted to perform the services and deliver the functions within the Givebacks applications.
What cybersecurity does Shop to Give have?
Givebacks uses industry standard AES-256 encryption algorithm to encrypt your data.
Does Shop to Give store my credit card information?
No, Shop to Give does not receive or store your bank account, payment card, or online payment service credentials on any systems that we operate. Shop to Give uses a process called Tokenization. The primary difference—and benefit—of using tokenization vs. encryption is that tokenized data cannot be returned to its original form. Unlike encryption, tokenization does not use keys to alter the original data. Instead, it entirely removes the data from an organization's internal systems and exchanges it for a randomly generated nonsensitive placeholder (a token). These placeholders can be stored within an organization's internal systems for business use, while sensitive values are safely stored outside of its environment.
So, in the event that a tokenized environment is breached, no sensitive data or compromising keys/credentials would be revealed—only the non-sensitive tokens. Because no sensitive data is being stored, none can be stolen. In effect, the risk of data theft is virtually eliminated.
Do I need to keep my receipts?
It’s a good idea to keep your receipts. If the cashback does not automatically report to your account, our support team will need to see your receipt to investigate.
What percentage of cashback will I earn? Do cashback rates change during the offer period?
When using in-store cashback, you will earn the amount of cashback that is advertised on the date you made your purchase. For example, if you linked an offer when the cashback rate was 4% but made your purchase during a 2x cashback promotion, you will earn the promotional rate of 8%. Conversely, if you link at the promotional rate of 8% but make your purchase once it has returned to 4%, you will earn the 4% cashback rate. If you link during a promotional period, we recommend you shop before it ends to maximize your cashback.
What is a browser extension?
A browser extension simply adds extra functionality to your Web browser. In the case of Shop to Give, the extension reminds you when you can earn cashback from your online shopping.
How do I use the browser extension?
It’s super easy. Once you’ve downloaded the Givebacks browser extension, just shop like normal. Visit a participating merchant site (no need to start with the Givebacks app or website) and Givebacks will automatically remind you when you can earn cashback. You can always check by clicking the Givebacks icon on your Chrome extension list on your desktop browser, too.
Click the button to activate the offer for that site, and you’ll get a confirmation pop-up that cashback is activated on that site. That’s it! Shop, check out, and you’ll receive cashback in your Givebacks wallet.
What is a Backer?
A backer is a supporter of a cause who recognizes a win-win offering and sees value in supporting social good with their spending dollars! We recognize our Backers’ contributions by assigning everyone a Backer Number in the order they sign up. The smaller your number, the earlier you joined the Shop to Give movement!
Who can be a backer for a cause?
Anyone can sign up for a Givebacks account through the Givebacks app. In the Settings section of the app, you can find a shareable link to your cause. Share it with everyone!
Questions? Contact Givebacks Support.
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