There are several reasons why the browser extension may not activate or let you know of available offers. It may be turned off, uninstalled, or another extension has been activated instead. You can check the status of your extension from the puzzle piece icon in the top-right corner of your screen. Make sure the Givebacks extension is pinned for easy access, then click Manage Extensions to toggle it back on.
Is the extension turned off?
Go to the puzzle piece on the top right of your browser and select Manage extensions.
Make sure the radio button for the Givebacks Rewards extension is turned on.
Is another browser extension interfering?
Other similar cashback extensions may interfere with the Givebacks extension, preventing it from activating. The best resolution is to disable any other cashback extensions while using the Givebacks Rewards extension.
Go to the puzzle piece on the top right of your browser and select Manage extensions.
Slide the switch under the extension you wish to turn off.
Has the extension been uninstalled?
You might have a new device, or the extension has been uninstalled.
You can reinstall the extension by clicking here.
Good to Know: You can download the extension on your phone or computer by clicking the button above from the appropriate device.
Questions? Click the "?" icon to contact Givebacks Support.