How-to: Disable Write-In Donations for Peer-to-Peer Experiences

Control whether donors can write in names when crediting participants for their donations.

When you run a Peer-to-Peer fundraising Experience on Givebacks, donors can credit individual Peer-to-Peer participants for their donations. Donors can select the participant by choosing them from a dropdown. If they can’t find the participant they’re looking for, they can write in their name.

If your fundraiser experience doesn't match the descriptions below please click here to go to the appropriate help article.

Benefits of allowing write-in donations include:

• Donors don’t have to wait for a participant to sign up before making donations. Donors can donate right away, and you can assign the donations to the correct participant after they sign up.
• Donors won’t abandon their donations if they can’t find the right participant’s name.

If you don’t want to allow donors to make write-in donations, you can turn this setting off anytime, even when your Experience is live.

Disable Write-In Donations

1. Select Experiences from the left menu.
2. If you have chosen a list view, click on the Experience title. If you have chosen a grid view, click on the Experience image.
3. Select Edit Experience.
4. Go to Checkout in the timeline at the top:
5. Scroll down to Allow supporters to credit their donations to participants that don’t appear on the participant list:This setting will be turned on (toggle will be on the right) by default.
6. Click on the toggle to turn this setting off (toggle will shift to the left):

Good To Know

If you allow write-in donations, you’ll need to manually assign each one to the correct participant so that participants are credited properly and your reports remain accurate. To learn how see this Knowledge Base article: How To Credit a Write-in Donation.

Questions? Contact Givebacks Support.