There are several ways to get people into your Givebacks (formerly MemberHub) Site. One option is to send people to your public Site Joins Page, which is essentially a registration page for your site. This can be used in conjunction with or as an alternative to adding people with email addresses using the instructions here.

Note: This does not add people as PTA members. Use the Givebacks Store for this function.

Enabling your Site Joins Page allows your organization to provide a link to a public page where people can register themselves and family members (if applicable) to join your Givebacks site and Join Specific Hubs if you choose to allow this. You and/or other site administrators will then approve or reject the join requests.

Site Joins Page Setup

To get started, click Manage Join Requests within the Contacts drop down menu on the left side. 



Click Settings on the top left to enable your site joins page.


In the settings, you will need to click change to setup/adjust the site join.



Click the check box to enable site joins



You may also choose to auto-approve site joins.  Please use this option cautiously as it removes the validation step to allow users in your site.


Next, Choose the date range you want your Site Joins page open.  Start and End date are required to make the Site Joins page live.

You can also add any descriptions/information you want to appear on the site joins page. Click the blue save on the bottom right.


Once you click save, scroll back up a bit. You will see your site join links you can share.




At this point, you're ready to distribute the web address of your Site Joins Page. This is the page where people will go to request to join your Givebacks site. 

There are two options. You can provide the full web address which includes the Join Request Key. Or, for a greater degree of security, you can give out the shorter of the two web addresses that do not include the key in the address. Visitors that join that page will be required to type in the Join Request Key in order to register. 


Processing Join Requests

As people submit join requests, administrators are then required to process those requests. The requests will show up right on the Join Requests tab under contacts, just like the above page.

Administrators can accept, reject, hold, and edit a person's role for each request accordingly. Just check the box next to the person and choose the accept, reject or hold button. accept_site_join.png


Upon accepting a join request, that person's information will either create a new person and family in the People tab or if a match is found, it will update the existing person's information.

Rejecting the request will flag the request accordingly.

Holding a request just puts it into a "hold" state so an administrator can handle it later. 

To Edit a person's role, click the 3 dots at the end of the line.


Questions? Ask Us! Email

Was this article helpful?
3 out of 5 found this helpful



Article is closed for comments.