How-to: View and Resend Emails (Donor Profiles)

View any emails you send and resend them to donors whenever you need.

If you need to view or resend an email to a donor for any reason, you can do so anytime from their Donor Profile.

View an Email

1. Select Donor Profiles from the left menu.
2. Find the donor you're looking for and click on their name. This will bring up their Donor Profile.
3. Go to the Activity timeline on the right and find the email you're looking for. Emails will be labeled Email sent:
4. Click on the three-dot icon:
5. Select View Email.

Resend an Email

1. Click on the three-dot icon and select Resend Email:
2. The original email address will automatically appear. If you need to change the email address, you can do so now:
3. Select Resend email.

Good to Know
To learn how to write and send emails to your donors, see this Knowledge Base article: How-to: Email Donors and Post Updates.

Questions? Contact Givebacks Support.