Add users to your fundraisers organization account

Add your staff, employees, friends, or others to your Givebacks organization account quickly and easily.

Once you’ve created your organization’s Givebacks account, you can add other users to the same account as Admins or Staff, allowing them to create fundraisers for your organization. Any fundraiser they create with their Admin or Staff account will automatically pull in your organization’s information, and the funds they raise will go to the funding method on file.

Admins have full access to all account settings and can add additional users. Staff can’t change any funding settings or add additional users. If you’re unsure which role to pick, we suggest selecting Staff first, then updating the role later if needed.

Add Users

1. Go to app.memberhub.gives and log in.
2. Select Settings from the left menu, then select User Management from the dropdown.
3. Select the ACTIONS button in the upper right corner of the screen.
4. Select Add User.
5. Enter the email of the person or people you want to invite and select their role (Admin or Staff):
6. Select Send invites.

Givebacks will send the invited users an invitation email. Their status will display as Invited until they click on the email link and sign up. Once they do, their status will change to Accepted:

If you need to re-send an invite, hover over the user’s name, select the three-dot icon on the right, then select Resend Invite:

Update or Remove Users

You can update any user’s role or remove their Admin or Staff permissions anytime you need.

1. Go to app.memberhub.gives and log in.
2. Select Settings from the left menu, then select User Management from the dropdown.

Change a User’s Role

3. Hover over the user’s name and select the pencil icon on the right:

4. Select their new role:

5. Select the checkmark on the right to save your changes:

Remove a User

3. Hover over the user’s name and select the three-dot icon on the right.

4. Select Remove user: