How to check-in event attendees and participants

Learn how to check-in attendees or participants on your experience

Whether you are running a gala, jog-a-thon or conference, it's easy to manage the check-in process of attendees or participants from your Givebacks (formerly MemberHub) Fundraisers account. Marking people as checked-in when they arrive at your venue helps to manage attendance at your event and make reporting easier afterwards. 

You can manage check-in on event experiences as well as any experience that has team fundraising enabled. 

How to check-in event attendees

1. Go to my experiences in the left menu.
2. If you have chosen list view, click on the title of your experience. If you have chosen grid view, click on the experience image.
3. Click on view event registration.
4. In the search bar, type in the attendee’s name.
5. In the three-dot menu on the right of each row, click mark as checked in.

You can see which attendees are checked in by looking at the “checked in” column in the table. You can also click export to get a spreadsheet of all attendee data. 

How to check-in participants* on experiences with team fundraising:

1. Go to my experiences in the left menu.
2. If you have chosen list view, click on the title of your experience. If you have chosen grid view, click on the experience image.
3. Click on view participants*.
4. In the search bar, type in the participant’s name.
5. Hover your mouse over the participant’s name. In the three-dot menu on the right of each row, click mark as checked in.

You can see which participants are checked in by looking at the “checked in” column in the table. You can also click export to get a spreadsheet of all participant data. 

Good to know:

Marking an attendee or participant as “checked in” helps with your reporting and experience management but does not change anything about their actual payment or donation.

*Note that the terminology on these buttons may be different depending on your experience settings