Learn about Givebacks' auction options and how to customize them for your Experience.
Running an online auction may seem complicated, but Givebacks provides many tools and customizations to help your auction proceed smoothly and efficiently.
Types of Auctions
Givebacks offers two auction types: English style and proxy-bidding. Learn which type may be best for you in this Knowledge Base article: Understand: Auction Bidding Styles
Costs
Givebacks offers a few different pricing options to help cover the costs of your fundraiser.
- Our Pricing Page provides detailed pricing information.
- Auction-only fundraisers must be run using our Percent Pricing option.
Item Limits
You can add as many auction items as you like, and you can customize how your items are organized.
If you have a lot of items, consider putting them into categories so donors can quickly find what they’re interested in:
- If you want to highlight a particular auction item, you can create a link specifically for that item. This article guides you through that process: How to create a unique link for your auction items
Promoting Your Auction
Givebacks has tools to help you get the word out about your auction and make it easy for people to participate.
- Share the link to your auction through social media or email to increase exposure to potential donors. Further instructions are located in this article: How to find and share your experience link.
- Enable Text-to-Give, a free tool that allows people to text and receive a link to the experience on their phone, to make it easier for donors to access your Experience page. Learn how to set this up with this KB article: Promote your experience with text-to-give.
- Create QR codes for each auction item and add them to your organization's website or promotional materials. How-to: Create QR Code for Your Auction Items
- Add a livestream element to boost engagement. This article can give you some ideas: How to turn your fundraiser into a live virtual event.
Bidding Process
Givebacks helps you manage all steps of the bidding process.
- Donors bid directly from your Experience page.
- When donors place their first bid, they’re asked to enter their credit card information and create a Givebacks account. This makes it easy for donors to increase their bids later if they are outbid, and winners can be charged as soon as the auction ends.
- Donors can bid as many times as they want on as many items as they want.
- Givebacks only charges the winning bidders after the auction ends.
Buy it Now
You can allow a bidder to buy an item immediately if they don’t want to risk losing the item to another bidder. Buy It Now allows donors to skip the bidding process and purchase an item for a set price. Can I add Buy It Now to my Auction Items?
Auction Gifts
If a donor doesn't win an Auction item, you can allow them to give an Auction Gift so they can still support your cause. This feature can seriously increase the amount you raise since you could potentially receive donations from all Auction participants, not just the winners: Understand: Auction Gifts
Outbid Notifications
Donors automatically receive email notifications when they’re outbid, but they can also get text notifications when they place their first bid and create their account:
Both email and text notifications include a link that allows donors to update their bids easily.
If you choose to let our system automatically notify the winners when the Auction ends, winners who opted to get text notifications will receive both an email and a text.
Tax-Deductible Receipts
When the Auction ends, we charge winning donors’ credit cards and send them a receipt. If you include the Auction item’s Fair Market Value, the receipt also acts as a tax receipt that donors can use to claim tax deductions: How to designate ‘fair market value’ for auction items to appear on the winner’s receipts.
If you need to verify any tax implications, contact your tax advisor.
Auction Reports
Givebacks provides several reports you can use to manage Auction details and analyze data: Auction reports
Questions? Contact Givebacks Support.
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