If an attendee has purchased an event ticket but can’t locate their access code, they can contact your team through the ‘ Contact Organizer’ button on your fundraiser page. You will receive an email with their request.
How to locate an event access code
- Click on My experiences in the left menu.
- If you have chosen a list view, click on the title of your experience. If you have selected a grid view, click on the experience image.
- Click View Event Registrations*.
- Search for the attendee and locate their access code as shown below.
If you have any additional questions about locating an attendee access code, please don’t hesitate to reach out to our support team.