Are online store customers and fundraising donors added to the contact database?

Shoppers in your Givebacks Store and donors from your Givebacks fundraisers are automatically added to your contact list. Shoppers in the store will be added to your site with the role of Customer and donors from your fundraisers will be added with the role of Donor.

Additionally, you can collect information from your customers when they purchase products or membership items. Simply create Custom Fields to collect any information you need. See How do I add custom fields for products or memberships? 

Good to know: Customers and Donors are excluded from email and newsletter communication when you select "Send to Everyone". You can add the role of Contact to these individuals to include them in communications to the entire organization.


Questions? Contact Giveback Support.

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