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How do I view unsubscribed contacts?

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Jennifer Gospodarek

Contacts are allowed to unsubscribe from all emails sent via messages and events. 

 

Organization admins may view a list of those unsubscribed contacts. 

  • In Contacts > Manage Contacts, Choose Filters, then select the checkbox for Email status and choose Unsubscribed.
  • Click Apply to view the Unsubscribed Contacts
  • Bounced emails are described here: Manage Blocked Email addresses

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There is also a notice in an unsubscribed contacts profile to indicate that they are unsubscribed.  

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Note:  Organization admins are not able to change the subscription status of a contact.

 

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