How do I view unsubscribed contacts?

Contacts are allowed to unsubscribe from all emails sent via messages and events. 


Organization admins may view a list of those unsubscribed contacts. 

  • In Contacts > Manage Contacts, Choose Filters, then select the checkbox for Email status and choose Unsubscribed.
  • Click Apply to view the Unsubscribed Contacts
  • Bounced emails are described here: Manage Blocked Email addresses


There is also a notice in an unsubscribed contacts profile to indicate that they are unsubscribed.  



Note:  Organization admins are not able to change the subscription status of a contact.


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