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Auctions, Raffles & Sweepstakes

Answers to questions you have about auctions, raffles and sweepstakes. These fundraisers are hosted on Givebacks' .gives platform.

185 articles
Raffles & Sweepstakes

Raffles & Sweepstakes


General Setup

For help on everything from using QR codes to promote your fundraisers to creating custom questions to collect donor information, all the answers you need are in these how-to guides.


How-to: Promote Your Experience with Text-to-GiveText your donors a direct link to your fundraiser using a unique keyword.
Understand: Campaign Pre-Registration
How-to: Sort Experience Items into Categories
How-to: Disable Write-In Donations for Peer-to-Peer Experiences
Understand: Donor Comments
How-to: Edit Donor Comments
How-to: Disable Donor Comments
How-to: Use QR Codes to Promote Your Fundraisers
How-to: Create a QR Code for Your Experience Page
How do I edit the thank you email sent to participants and teams when they register?
How-to: Hide the List of Donors and Donations from Your Campaign Page
How do I send an email to participants on my experience?
Edit the email text your participants and teams send to potential donors
How to use compact descriptions on your fundraiser page
How-to: Customize Experience and Activity Terminology
How do I add or hide the countdown timer on my fundraiser?
How to change the start date of your fundraiser
How to change donor information on a contribution after it has been made
How-to: Change the Link to Your Experience Page
How to reuse a personalized link from a previous experience
How-to: Update Your Campaign After Publishing
How-to: Create Custom Questions to Collect Donor Information
Insights: Add Storytelling Elements to Your Experience Description
Understand: “Contact Organizer” Emails
How-to: Change Who Receives the Contact Organizer Emails
How do I create preset pledge amounts for donors?
How-to: Reorder Your Experience Items
How-to: Add Images to Your FundraiserLearn about the benefits of adding images to your experience and find out how to add them to different areas.
Add a notice for donors in the checkout process
Understand: “Contact Organizer” Emails
How to customize the fundraising activities tabs on your experience page
How to customize the layout of your fundraiser page
How do I customize the thank-you note to donors?
How to customize the tax receipt
Add promo codes and offer supporters discounts on prizes, items, and registrations
How to add a custom section to your experience
How to customize the activity buttons on your experience page
How-to: Add Sponsors to Your Campaign Page
How to change the end date of your fundraiser
Create a custom domain for your campaign
Can I add FAQ’s to my fundraising page?
How to find and share your campaign link
Get notified of new donations and transactions
Strategies for promoting your fundraiser
Organization Setup and Branding

New to Givebacks and have questions about how to set up your organization? You're in the right place! Get all the answers you need to get started with Givebacks.


Set up a custom domain for your Givebacks Fundraising Account
Fundraisers FAQs

The most frequently asked questions about using Givebacks all answered, all right here. Learn about our pricing, managing your campaigns, and much more.


How-to: Add Offline Donations
How to cancel and refund a credit card transaction from a Givebacks Fundraiser
Can I add a video to my fundraiser page?
What campaign type should I choose?
How do I set up Google Analytics?
Can I remove the ability for donors to leave comments on my fundraising page?
How do I set up Meta Pixel Tracking?
Understand: Anonymous Donations
What is Google Analytics?
Can my donors choose how their donation is allocated?
What is a Meta Pixel?
Can I add an option for people to donate without making a purchase?
How to credit a write-in donation
What is campaign chatter?
How-to: Email Donors and Post Updates
Can I hide the description of my organization on the campaign page?
How-to: Format Campaign Banner ImagesEnsure your banner images are high quality to increase your fundraiser's appeal.
How do I edit the campaign chatter?
How do I add a description of our organization?
Which Payment Methods does Givebacks Fundraisers Accept?
How-to: Change the Terminology on the Donate Button
Understand: What Exported Reports Look Like
How to Find and Share Your Experience Link
Can I see how many people have visited my experience page?
How can I hide the amount raised on my fundraiser?
How do I add sales tax to purchases on my fundraiser?
How-to: Preview Your Campaigns in Draft Mode
Edit or manage your donation after the transaction is made
How to Manage Recurring Donations on My Fundraisers and Donation Pages
How-to: Show Someone Your Campaign Before It Starts
How to Change or Cancel My Recurring Donation
How do I add website links to my fundraising page?
What Types of Reports Does Givebacks Fundraisers Provide?
What’s the difference between a receipt and a transaction confirmation?
What is a fund code?
Troubleshooting

Setting up or running a fundraiser in Givebacks and need some help? Use these troubleshooting tips to help solve any issues you're having around import errors, donor card fails, and more.


How-to: View and Resend Emails (Donor Profiles)
Understand: What to Do If a Donor's Credit Card Fails
How to manually charge a donor’s credit card through your campaign
How to find and resend receipts to your donors
Tips and troubleshooting for import errors