Givebacks

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4441 Six Forks Road, Suite 106 Raleigh, NC 27609

919-589-3076

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The Givebacks App is designed for members and supporters of causes such as PTAs, schools, booster clubs, and other non-profit organizations. Here, you can find answers to your questions about using the app to support your causes—from shopping from their online stores to making donations and much more!

The Givebacks App

Information on managing your personal account and log in with Givebacks.

General User Guide

Get answers to your questions specific to school district sites.

Districts

Need to know more about the directory and calendar in Givebacks? Find the information you're looking for in these helpful articles.

Directory/Calendar

Questions about managing your contacts and their properties in Givebacks? You're in the right place. Plus, answers to frequently asked questions about contacts and how to manage join requests.

Contacts

This is the hub where you can find information on using Givebacks to send newsletters and messages, create hubs, and upload files and photos.

Communications

Looking for more information on managing your memberships in Givebacks? Everything you need to know about setting up memberships in your store and importing members to remitting state dues is right here!

Memberships

Everything you need to know about managing your online store with Givebacks including how to add products, use Givebacks point-of-sale and Stripe, and change your store settings.

Online Store

Learn how to use the Givebacks Point of Sale app

Mobile POS

Learn how to create and manage online fundraisers.

Fundraising Pricing & Terms

Learn how to set up and run your fundraising campaign

A-thons, Crowdfunding, Ticketed Events

Answers to questions you have about auctions, raffles and sweepstakes. These fundraisers are hosted on Givebacks' .gives platform. 

Auctions, Raffles & Sweepstakes

Help articles on the Cause Admin Portal of the Shop to Give program.

Managing Your Cause with Shop to Give

Details on how you can support your nonprofit cause by shopping at thousands of merchants. 

Shop to Give

If you have questions about compliance, you've come to the right place! Check out these helpful articles to help your organization stay compliant.

Compliance

The online store provides a great way to sell products and raise funds. The Financial Management section provides you with all the details of your orders in the Orders reports. View payout reports that detail the transactions in your deposits from Givebacks. You can also set up and manage your Stripe account from here.

Financial Management

Learn everything about managing student fees - from creating fees to assigning them.

Fee Management

Setting up your website in Givebacks and want some guidance? Check out these helpful resources and you'll be on your way to building an amazing website!

Website Builder

Need help managing your organization in Givebacks? Find help in managing admin access, notifications, and settings. You can also find ways to promote your cause with links and promotional materials.

My Organization

Want to keep up with the latest improvements and enhancements to Givebacks? Read our comprehensive release notes to find out what we're working on to make sure your Givebacks experience is unbeatable.

Release Notes

Find answers and get help from Intercom Support and Community Experts

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