Newsletters, Simple Emails, and Events allow you to select a specific set of recipients. When selecting recipients, you can send the message to everyone or to a previously created List. Lists might consist of current-year members or customers who have purchased a specific product.
For more information about creating Lists, see How can I create and set up lists?
Communicate with everyone in your site
Open a new newsletter, simple email, or event. In the recipients box, click Send to Everyone to send to all contacts that exist in your site.
Note: "Send to Everyone" only includes contacts who have opted in to communications. You can send messages to contacts who have not opted in, but not throught "Send to Everyone" option.
View Selected Recipients will reflect the number of people who will receive the message. This number excludes blocked emails and unsubscribed emails. You can preview the list of recipients by clicking on View Selected Recipients.
Communicate with a List
Within Givebacks, lists are a subset of contacts commonly divided by grade, classroom, or activity. Lists provide an easy way to view a subset of contacts at a glance and to communicate with them efficiently. You can learn more about creating hubs at this link: How do I create and set up lists?
To send a newsletter or simple email to a list, go to the recipient box, scroll to the List sections, and click the List you desire. This communication will go to all your contacts in that List.
Alternatively, you can go to Contacts, then Lists. Click the three dots next to the List and select View List Contacts. Click the three dots at the top of the screen and select Send a Message.
Communicate with specific contacts
In addition to communicating with Everyone or a List, you can select specific contacts.
You can type the names in the recipients box. As you begin to type, the system will narrow your selection. Click on the contact you'd like to communicate with. You can add multiple contacts to the recipient list.
Go to the recipients' box and scroll past the lists to see a list of all contacts. Click on the contacts you desire.
Questions? Click the "?" icon to contact Givebacks Support.