Gated Livestreaming allows you to re-create the exclusivity of an in-person event and raise additional funds for your cause.
Enable Gated Livestreaming
Click on Experiences in the left menu.
If you‘re in list view, click on the experience title. If you're in grid view, click on the experience image.
Click Experience Setup*.
Click Basics in the timeline at the top.
Scroll down to Select all fundraising activities you want to include and select Event Ticketing:
Scroll down to Select any optional features you'd like to add and select Livestreaming by clicking the toggle so it shifts to the right:
Go to Livestream in the timeline at the top.
Scroll down to Enable gated livestreaming and click the toggle, so it shifts to the right:
Select Save.
Attendee View
When donors purchase a virtual ticket, they receive an access code that allows them to view the livestream.
When attendees go to access the livestream, they’ll be prompted to enter their code. If they try to access the livestream without a ticket, they’ll get the option to purchase one on the spot. They can purchase tickets as long as the event is live.
Good to Know
If an attendee loses their code, this article shows you how to look it up for them: How to Search for an Attendee’s Access Codes for Your Virtual Livestream Event.
Turn on Gated Livestreaming before event tickets go on sale so everyone who purchases a ticket receives an access code.
Questions? Click the "?" icon to contact Givebacks Support.