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How do I accept contactless payments using Tap to Pay on iPhone in the Givebacks POS app?

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With Tap to Pay on iPhone and the Givebacks POS app, you can accept all types of in‑person, contactless payments right on your iPhone—no extra readers or hardware needed. It’s easy, secure, and private. You can accept contactless credit and debit cards, as well as Apple Pay and other digital wallets on iPhone, Apple Watch, and compatible devices.

Note: Tap to Pay is available on Android devices. For more information, see How do I accept contactless payments with Tap to Pay with Android and the Givebacks POS app?


Before you start

  1. Make sure you’re running the latest version of iOS on a compatible iPhone and have the Givebacks POS app installed.

  2. Open the Givebacks POS app and sign in to Givebacks using your existing Givebacks login credentials.

  3. Select the organization you want to connect to. If you are part of multiple organizations, you will want to select the correct organization.

  4. Enable Tap to Pay on iPhone for your account by going to More, then Set up POS. Note: To enable Tap to Pay functionality, you must also go to your Givebacks site, navigate to Mobile POS > POS Settings, and enable the Tap to Pay option in Payment Settings.

  5. Browse your store items to ensure your store is set up as you want. You may create products and adjust visibility in your Givebacks site under Store > Products.

  6. If you see a request to review Terms and Conditions, follow the on‑screen steps.


Add Items to the Cart

  1. Open the Givebacks POS app on your iPhone, and create the sale by adding items to the cart or entering an amount under Quick Payment.

  2. Select the Cart button.

  3. Review the items in the cart and click Checkout.


Take a payment with a contactless card (Visa, Mastercard, etc.)

  1. Choose Tap to Pay.

  2. Present your iPhone to the customer.

  3. Your customer holds their card horizontally at the top of your iPhone, over the contactless symbol for a few seconds.

  4. When you see the Done checkmark, the card read is complete and the transaction is being processed.

Tip: If the read doesn’t start, ask the customer to remove the card from a thick wallet/case and try again, holding it flat near the top edge of your iPhone (where the contactless symbol appears).


Take a payment with Apple Pay or other digital wallets

  1. Choose Tap to Pay.

  2. Present your iPhone to the customer.

  3. Your customer holds their device at the top of your iPhone, over the contactless symbol for a few seconds.

  4. When you see the Done checkmark, the card read is complete and the transaction is being processed.


Receipts and next steps

After the payment is processed, you’ll see a confirmation in Givebacks POS. You can email or text a digital receipt to the customer from the confirmation screen.


Where to find these instructions later

You (and your staff) can access merchant education any time: Givebacks POS → More → Read Instructions. This Help article is also searchable in the Givebacks Help Center.

Questions? Click the "?" icon to contact Givebacks Support.


Disclaimer:

Tap to Pay on iPhone Requirements: Tap to Pay on iPhone requires a supported payment app and the latest version of iOS. Update to the latest version by going to Settings > General > Software Update. Tap Download and Install. Some contactless cards may not be accepted by your payment app. Transaction limits may apply. The Contactless Symbol is a trademark owned by and used with permission of EMVCo, LLC. Tap to Pay on iPhone is not available in all markets. For Tap to Pay on iPhone countries and regions, see developer.apple.com/tap‑to‑pay/regions.

Apple Pay is a service provided by Apple Payments Services LLC, a subsidiary of Apple Inc. Neither Apple Inc. nor Apple Payments Services LLC is a bank. Any card used in Apple Pay is offered by the card issuer.

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