How do I manage inventory in my online store?

In your Givebacks online store, you can track inventory for non-membership products. Inventory will automatically update when purchases are made in your store. You can also manually update inventory for in-person purchases and restocks.  When inventory reaches zero, shoppers will not be able to add the item to their cart. Turn on Inventory Tracking when creating your product. 

Turning on inventory tracking

1. Create a new product by selecting Store, then Products. Then click the New Product button.

2. Scroll to the Inventory Tracking section. Click Change to open this section. Check the box to Turn on inventory tracking.

3. Finish creating the product and click Save.

4. At the end of the setup process, you will be taken to the Manage Inventory page for that product. All your product variants will be listed. Click the three dots next to the product variant and select Edit Inventory.

5. In the Adjustment Amount box, enter the inventory number for the variant. Enter a positive number to increase the inventory or a negative number to decrease it. Click Save.

Note: If your product has no sizes, colors, or custom fields, you will have one variant to manage. If your product has colors and/or sizes, you’ll manage the inventory for each color/size combination. You can also add additional “Select” fields, allowing you to manage inventory.

All "Select" type fields will add an inventory combination. “Text” and “Multi Select” custom fields do not affect inventory. If you are prompted for inventory combinations you don't want, change the field type from "Select" to "Multi-Select."

Adjusting inventory

1. To adjust inventory, go to Store > Products.

2. Click the three dots next to the product and select Manage Inventory.

3. Click the three dots next to the product variant and select Edit Inventory.

4. In the Adjustment Amount box, enter a positive number to increase the inventory or a negative number to decrease it. Then click Save. 

View inventory adjustments

1. To view the history of inventory adjustments, go to Store > Products.

2. Click the three dots next to the product and select Manage Inventory.

3. Click the three dots next to the product variant and select View Inventory History.

4. The box displays the date of the adjustment, who made the adjustment, the type of adjustment, and the adjustment increment. Click the download icon to export the inventory history.

Questions? Contact Givebacks Support.