Understand: Auction Reports

Use Auction reports to organize your records and identify effective fundraising methods.

When running an Auction, you can access and export several reports to help you stay organized. You can also use the data to analyze your fundraising methods, pinpoint which strategies were most successful, and create even more successful Auctions in the future.

Access Auction Reports

  1. Select Experiences from the left menu.
  2. If you have chosen a list view, click on the Experience title. If you have chosen a grid view, click on the Experience image.
  3. Scroll down to AUCTION MANAGEMENT and select the information you want to view:Auction-Reports-1.png

 

View Auction Bids

Selecting this option generates information about each Auction bid or bidder:

Bids Tab

The Bids tab automatically displays the following:

  • Bidder Name
  • Email
  • Phone #
  • Item
  • Bid Amount
  • Date (also includes time)
  • Status (Won, Outbid, or Cancelled)

You can export two reports from this tab:

Bidders Report

This report gives you information about each person who bid on an Auction item, including:

  • Bidder Name
  • Email
  • First Bid (date and time)
  • Last Bid (date and time)
  • Total Bids (dollar amount)
  • Items Bid On (number of items)

You can use this report to organize bidder contact information or run analytics on average total bid amounts, average number of items bid on, and more.

View Auction Winners

Selecting this option generates information about each Auction winner (plus Buy-It-Now purchases, if applicable):

This screen automatically displays the following:

  • Name
  • Email
  • Item (which item was won)
  • Quantity (only appears if a donor bought more than one Buy-It-Now item; how many Buy-It-
  • Now items were purchased)
  • Category (only shows if you organize items into categories)
  • Payment Status (Paid or Unpaid)
  • Purchase Type (Bid or Buy It Now; only shows if you enable Buy It Now)
  • Amount (winning bid amount)

You can export one report from this screen:

Winners Report

This report gives you information about each person who won an Auction item or purchased a Buy-It-Now item, including:

  • Name
  • Email
  • Phone #
  • Item (which item was won)
  • Quantity (only appears if a donor bought more than one Buy-It-Now item; how many Buy-It-
  • Now items were purchased)
  • Category (only shows if you organize items into categories)
  • Item Number (only shows if you assign reference numbers to your items)
  • Payment Status (Paid or Unpaid)
  • Purchase Type (Bid or Buy It Now; only shows if you enable Buy It Now)
  • Payment Type
  • Amount (winning bid amount)
  • Item Description
  • Anonymous Donation (Yes or No)

You can use this report to coordinate prize fulfillment, run analytics on winner data, or import winner information into an email marketing tool and alert them to future news, events, and opportunities to give.

 

Questions? Contact Givebacks Support.

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