Best Practices for Using the Givebacks POS app for In-Person Events

To prepare for a successful in-person sales event, you should familiarize yourself with the Givebacks POS app. We have some suggestions below to help you prepare.

• Read this article with everything you need to know about how to use the Givebacks POS App.
• Allow ample time before your event to pair your readers. You’ll need a 1:1 reader to device ratio. NOTE: Occasionally, there will be firmware updates that may take a few minutes to install upon pairing. 
• Process a test transaction, to become familiar with the app. If you’re planning to buy something for yourself anyway, then just make your transaction the first one you try.
• Hide any products you aren’t selling at your event. This will make navigating the product list much faster. To adjust the product visibility, go to Store > Products > click the three dots > select Edit Product Visibility > uncheck the box for Show product in Givebacks Pay Mobile App.
• Consider selling items that don’t require input of additional information, as inputting information will slow down the checkout process.  
• Be aware that Membership items require a name and email address or phone number to purchase. You may also choose to post a QR code to allow shoppers to purchase their membership items from their own devices. See How do I create a QR code for products in the store? for more information.

Questions? Contact Givebacks Support.