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How can I void/edit a membership?
Administrators can void manually entered cash/check memberships through the Membership section under… Click Void Membership. In the confirmation box, click Void Membership… What Is a Voided Membership?
Release Notes - January 13, 2026
Membership products now appear under the “Store” section of the dashboard navigation, so that all commerce-related… Membership products remain as a separate table but have moved to the Memberships tab of the Store section… Membership Products moved under Store in Navigation
How can I set up memberships and create custom/family memberships in the store?
Click the New Membership Product button to create a new membership… Membership Name: The name of your membership product… Custom Membership Options
How do I update the name or email address for a membership?
Please send us the membership data as it is currently on the membership, and the correct information… Click Void Membership. In the confirmation box, click Void Membership… Membership Access Guidelines
How can I access membership cards?
Click on the Membership Card you want to view. View your membership card… Viewing Membership Cards in the App… How Can Admins Access Membership Cards?
How do I view my membership card?
Note: To view your membership cards, your membership must use the same email address as the one used… Your membership cards are located on the Account page. Click the Memberships button… Click on the View Expired link to see membership cards from prior years
How can I access my PTA Membership Card?
Your membership card is stored in the Giveback app… Log in to the app with the same email address you used to purchase your membership… membership card?
How do I import contacts?
After importing, your contacts will be accessible under the Contacts > All Contacts section for easy… It does NOT add or update membership records. Here’s how to enter paid members individually… only add names and contact details; memberships are managed separately in the Memberships > Members section
Understanding the app Account page
Membership Cards… Click the Membership button to see your current year memberships… For PTA memberships, click on a membership to open the full card
How-to: Customize the Entry Section Headline for Your Raffle or Sweepstakes
What is the entry section headline on Raffle and Sweepstakes campaigns?… How do I customize the entry section headline?… What is the entry section headline?