The most common reasons for not seeing the "Make Payment" button are:
You are not listed as the President or Treasurer on the Compliance > Update Officers page.
You are listed as the President or Treasurer, but are logged in to Givebacks with a different email address than the one listed on the officers page.
Are you listed as the President or Treasurer?
Within Givebacks, only the President, Co-President, or Treasurer can pay your state dues. Verify you are listed as one of these officers.
From the toolbar, navigate to Compliance, and then select Update Officers.
Review the list on your screen. Are you listed as President or Treasurer? If not, please ask one of those officers to pay the dues.
Are you logged in to Givebacks with the correct email address?
From the toolbar, navigate to Compliance, and then select Update Officers.
Review the list. Are you logged in with the same email address that is listed for your position?
If you logged in with a different email, either log out and back in with the correct email or change the email on the officer list.
If no officers are listed, please follow these steps to add your officers: How to Add Officers. Once you add yourself, you should see the button to pay dues.
If someone else is listed for the position, please have one of your administrators correct the officer list or contact your state PTA leaders, and they can assist in getting this sorted out.
Questions? Click the "?" icon to contact Givebacks Support.