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Getting started with your Online Store

Updated this week

To get your online store up and running, set up your Stripe account for payment processing, add memberships, products, and donations to your store, and share the link to your store.

Set up payment processing

To sell items in your online store, you will need to set up a Stripe account. Stripe is the credit card processor for Givebacks. Even if you already have a Stripe account, you must set up a new one through Givebacks. Go to Financial Management > Stripe Settings and click the Setup Stripe Account button.

For more details on setting up your Stripe account, read How to take payments with Givebacks. You may see that your account is "Pending Verification" after completion, but this should change to "Complete" within an hour or so after creating your Stripe account.

Customize your memberships and add products and donations to your store

Memberships

  1. From the toolbar, select Memberships, then Membership Products.

  2. If you are a PTA with a State PTA/Givebacks relationship, you will see your standard state member types. They’re already posted in your store, so all you have to do is click the three dots and select Edit Membership to adjust pricing and other details.

  3. To add memberships, click New Membership Product, enter all the membership details, and click Save.

Products and Donations

  1. To add spirit wear, tickets to events, donations, and other products, select Store, then Products.

  2. Click the New Store Product button and enter the product details.

Note: All store transactions have processing fees that your organization can pass on to the payor or absorb. For more information, see How do I change settings for platform and processing fees?

Tell everyone in your school community!

You can promote your store to supporters by email, newsletters, and social media! The online store is a public-facing page, so you can simply share the link to your store.

Questions? Click the "?" icon to contact Givebacks Support.

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