There are two types of custom fields available in the product setup - Product Options and Additional Fields.
Product Options are used to configure product variations such as size, color, or material specifications. Inventory tracking can be used with Product Options. Product Options are available in products but not in memberships.
Additional Fields are a great way to collect additional information from your customers, such as delivery notes or custom messages. Additional Fields are available in product and membership setups. These can be saved and used in multiple products.
Note: You can filter your contacts and create dynamic lists based on the results of Additional Fields. For more information, see How do I create dynamic lists?
Adding Product Options
Use Product Options to add product variants to your product. These can include sizes and colors. You can track inventory for each product variant.
Create a new product by selecting Store, then Products. Click the New Product button.
Complete the Product Details.
Scroll to the Product Options section.
Click Add Option.
Enter the Option Name, for example, Size or Color.
Click Add Item to add the choices. Repeat for each item.
Once you have added all the items, click Add.
Click Add Options to add additional choices.
Turn on Inventory Tracking to manage the quantity of each product option. For more information, see How do I manage inventory in my online store?
Add Additional Fields
Use Additional Fields to collect additional information from your customer that isn't product-specific.
Scroll to the Additional Fields section.
Click Add to create a new field or click Add Saved Fields to select from a list of previously saved fields.
For more information on creating saved fields, see How can I save and reuse additional fields in my products?
Enter the Label Name and select the field type.
Note: Text Input and Text Area are great for free entry fields, but will not work as well for filtering.
Text Input - Single line of free-form text.
Text Area- Multiple lines of free-form text.
Numeric Input - Allow number values.
Selection List - You can create the options that will show in a selection list, and your contacts or admins can select from the list.
Date - Date formatted entry field.
Multi Select - Allows the selection of more than one item.
Check Box - Perfect for Yes/No questions.
For Selection List and Multi Select, click Add Selection Option to add each option.
Click Save.
Questions? Contact Givebacks Support.