Do you have admins who are no longer with the organization or no longer responsible for the management of Shop to Give? You can remove them easily within your Admin Portal by visiting the admin management page and clicking the trash can next to their name.
Note: These instructions are for organizations only using Shop to Give. Organizations with a Givebacks site can use these instructions for managing admins: How do I add or remove Org/Site Administrators or Custom Permissions?
Removing admins
1. Go to nonprofits.givebacks.com. Select Log In and choose Shop to Give admins.
2. Select Admin Management from the toolbar.
3. Hover over the admin's name and click the trashcan icon.
4. Click Yes, Remove.
5. This person will no longer have admin privileges for Shop to Give.
Note:
For information on editing an individual's admin access, see: How can I change someone's level of admin access?
Organizations with Givebacks sites can change admin privileges from the Givebacks toolbar by going to My Organization > Manage Access.
Questions? Click the "?" icon to contact Givebacks Support.