How-to: Sort Experience Items into Categories

Help donors find what they want by sorting prizes, tickets, and other items into categories.

If your fundraising Experience includes many items, such as Raffle prizes, you can sort them into categories to help donors find the items they’re most interested in. Givebacks allows you to create categories for the following items:

  • Raffle prizes
  • Sweepstakes prizes
  • Auction items
  • Sale items
  • Event tickets

Create and Assign Categories

  1. Select Experiences from the left menu.
  2. If you have chosen a list view, click on the Experience title. If you have chosen a grid view, click on the Experience image.
  3. Select Edit Experience.
  4. Go to the relevant section in the timeline at the top (e.g., if you’re sorting Auction items into categories, go to Auction).
  5. Scroll down to Do you want to group items into categories?* and select Yes, group my items into categories*:
  6. Scroll down to Item Categories* and select Add category:
  7. Enter the category name, then select Save.
  8. Scroll down to Add items* and either select an existing item or select Create an item*:
  9. Scroll down to Select a category for this item* and choose the category from the dropdown menu:
  10. Select Save.

Sort Items on Experience Page

Givebacks allows you to further customize the way your items display on your Experience Page:

You can automatically sort items by category, or if you have a few hot-ticket items that you want to display first, you can sort them manually regardless of category.

If sorting your items manually, you can drag and drop them to put them in the order you want:

drag and drop.png

Donor View

Donors can search categories via a drop-down menu on your Experience Page:

drop down.png

*Exact wording may differ according to Experience settings.

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