An organization admin can edit a contact's information, such as name, address, or phone number, by navigating to the individual's profile, clicking Edit Information, changing the desired information, and then clicking Save Changes.
Note: If the individual has already confirmed their account (indicated by the blue circle with the check mark next to their name), the admin cannot edit the contact record. The individual will need to update their information under the Profile in the Givebacks app.
Here are the steps to edit a Contact's information:
On the toolbar, select Contacts and then select All Contacts.
Select the individual by clicking on their name or the three dots next to the contact and then selecting View Profile.
From the profile, click Edit information and then change the appropriate boxes. You can change basic information as well as Contact Properties for the Contact.
Click Save Changes.
Questions? Click the "?" icon to contact Givebacks Support.