To build a Ticketed Event fundraiser, go to the Givebacks toolbar and select Fundraisers. Select Ticketed Event and click the Start a Ticketed Event button. Navigate through each section to set up the campaign page design, tickets, and checkout settings.
If your fundraiser experience doesn't match the descriptions below, please click here to go to the appropriate help article.
Creating a Ticketed Event Campaign
1. From the toolbar, select Fundraisers, then Ticketed Events.
2. Click Start an Event.
You can also click New Campaign from the Manage Campaigns page.
3. Select Ticketed Event.
4. Select the Event Type.
5. Enter the Event Details.
Note: The event dates for Multiple Day Events will be selected in a later step.
Enter Event Name - Create a title that summarizes your event.
Select the Event Date.
Timezone - The timezone is determined by your computer settings.
Select a start time and end time.
Event Goal - Enter the fundraising goal for this event and check the box if you want to show the goal on your campaign page.
Are you offering other items for sale in addition to tickets? - Products or perks can be added to a campaign, giving donors more ways to give. Check the box if you are selling additional items and select the terminology for those items.
6. Add Locations details.
7. Click Save & Continue.
8. On the toolbar, additional pages are available for setting up your event. Complete the Build Event Page section. Then click Save & Continue.
Page Design
Enter Event Name - You can edit the name of your campaign here.
Show recent donations - Checking this box will show a list of donations on the main event page.
Event Description - Required. Add a description of the event to encourage donors to support your cause.
Upload an Event Page Image - Upload a 2:1 ratio or 1400 x 700-pixel image for best results. This is the main visual on your event page.
Upload an Event Thumbnail Image - Upload a 1:1 ratio or 480 x 480-pixel image for best results. This image will be displayed in several places on your cause and event pages, but will be much smaller than your header image. For consistency, it is recommended to use a similar image to your header image.
Custom Sections
These sections provide separate spaces for information outside the main page description. Add a title and a description for your Custom Section.
9. Create your Tickets. See How do I create tickets? for more details.
Ticket Types. Start by creating ticket types. You can create as many ticket types as you need for your event. Each ticket can have its own inventory, price, and sale dates. (e.g., general admission ticket, early bird ticket, VIP ticket)
Set Dates & Times. For Multiple Day Events, create your event schedule by setting the dates and times that your event will occur. You can choose which tickets to sell on each event date.
10. If desired, Create An Extra.
Extra Name - Enter the name of the Extra. (i.e. T-Shirt, Gold sponsorship, color packet)
Extra Price - The amount you are charging for the Extra.
Extra Description - A brief description of the Extra.
Upload an Extras image - A photo of the Extra.
Advanced Settings - Add additional fields to be completed by the donor. There are several field types, including a selection list.
9. Select your Payment Settings and the Required Fields at Checkout. Click Save & Continue.
Select your pricing model - Percent Pricing Model or Tip Model. For more information on the pricing models, see Can I have donors pay the credit card processing and platform fees?
You can Add Additional Fields to be completed at checkout.
10. Congratulations! Your event is set up! Click Open Preview to see how it looks. Use the toolbar to go back and edit any section.
11. When you are ready to make your campaign live, click Publish Event.
12. Now, you can share links with donors and participants.
Questions? Contact Givebacks Support.