Learn about the options available to notify winners on raffles and sweepstakes.
When you run a raffle or sweepstakes through Givebacks, you can select your preference for winner notification. As you customize your fundraiser, you’ll be given the option to:
Automatically notify the winners by email on a specified date and time
Manually notify winners in your own way, without using Givebacks
Automatic notification is the default setting since it's instant and hassle-free. However, we recommend manual notification if you have special plans to notify your winner(s) that do not involve email.
Choose How to Notify Winner(s)
Go to Campaigns in the left menu.
If you have chosen a list view, click on the Campaign title. If you have selected a grid view, click on the Campaign image.
Select Campaign Setup*.
Go to Raffle/Sweepstakes/Auction in the timeline at the top and select Expand optional settings.
Scroll down to How do you want to notify the winner(s)? and select your preferred option.
If you select automatic notification, enter the date and time:
Select Save.
Customize the Notification Email
If you've chosen to have the system send winner notifications, you can customize the message content (only available for Raffles and Sweepstakes; Auction notifications can't be customized):
Go to Campaigns in the left menu.
If you have chosen a list view, click on the Campaign title. If you have selected a grid view, click on the Campaign image.
Select Campaign Setup*.
Go to Raffle/Sweepstakes in the timeline at the top and select Expand optional settings.
Scroll down to Customize the email that notifies the winner(s) and customize the email head and body:
Select Save.
Good to Know
All notification settings can be modified before the email(s) are sent.
You can also choose whether/how to notify non-winners: How-to: Notify Raffle and Sweepstakes Non-Winners.
Questions? Click the "?" icon to contact Givebacks Support.