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How do we pay our state PTA dues?

Before you can pay State dues, you must be listed as the current year's President or Treasurer and log in with the email listed for the officer record.

For more information on updating officers, see How do I add officers?

Dues payments are payable directly to the State PTA via ACH payment from Memberships > Remit Dues. From this page, you can:

  • Set up your dues payment preferences, including auto-pay

  • Connect the bank account you want to use for dues payments

  • Make one-time payments for state dues and, if applicable, council/region/district dues at the same time

  • View pending dues in the Dues Status Overview table

  • View submitted payments in the Transaction History table

Please note the fee structure for dues payments:

  • Successful Payment Fees: For every successful dues payment, a $2 transaction fee applies.

  • Failed Payment Fees: If a payment fails, a $4 fee applies to cover the processing of the unsuccessful transaction.

Understanding these fees helps ensure accurate remittances and avoid unexpected charges.

Set up dues payment settings

  1. From the left menu, go to Memberships, then select Remit Dues.

    Remit Dues option under Memberships

  2. On the Dues Status Overview tab, click Auto-Pay Settings.

    Auto-Pay Settings button on the Remit Dues page

  3. Review the Per-Member Dues Summary. If your organization has flat-rate dues, those are not eligible for auto-pay and must be paid as a one-time payment.

    Per-Member Dues Summary in Auto-Pay Settings

  4. If you want future eligible dues to be paid automatically each month, turn on Automatic Payments. Your per-member dues will be automatically paid monthly on the schedule listed above.

    Automatic Payments toggle in Auto-Pay Settings

  5. Under Payment Method, click Connect to add your bank account.

    Connect Bank Account option in Auto-Pay Settings

  6. Search for your bank, then select your institution.

    Search field for selecting a bank institution

  7. Click Agree and continue.

    Agree and continue button in Stripe connection flow

  8. Select the bank account you want to use, then click Connect account.

    Bank account selected in Stripe connection flow

  9. When prompted, click Confirm to authorize the bank account.

    Confirm authorization for connected bank account

  10. Click Save Changes.

    Save Changes button after bank account is connected

Note: This ACH process is not connected to the Stripe account used to accept credit card payments in your online store.

Pay State Dues

  1. From the Remit Dues page, click Make a Payment. Alternatively, you can click the 3 dots next to a specific dues amount and select Make a Payment.

  2. In the One-Time Payment window, open the Organization dropdown and select the organization or organizations you want to pay. You can include state dues and council/region/district dues in the same payment when those dues are available.

    Organization dropdown in the One-Time Payment window

  3. Choose the correct Membership Year.

    Membership Year dropdown in the One-Time Payment window

  4. Review the Dues Summary and payment method, then click Confirm Payment.

    Confirm Payment button in the One-Time Payment window

    Note: If the bank account is no longer valid, click Remove and connect a valid bank account.

  5. After submitting, your pending payment appears in the Dues Status Overview table with a Pending Review status until it is processed by the State PTA or Council/Region/District. Note: For questions regarding the status of your payment, contact your State PTA.

    Pending Review status in the Dues Status Overview table

  6. To review submitted payments, click the Transaction History tab. This table shows your payment history and payment statuses.

    Transaction History table showing submitted dues payments

  7. You will receive an email receipt for our payment.

What happens if the payment fails?

  • You will need to resend your payment. Payment failures are usually caused by incorrect bank details, a closed account, or insufficient funds.

  • If your connected bank account is no longer correct, return to Auto-Pay Settings, remove the bank account, connect the correct one, and then submit the payment again.

  • A failed dues payment will incur a $4 fee. If the transaction is resubmitted successfully, a $2 transaction fee will also apply.

Questions? Click the "?" icon to contact Givebacks Support.

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