How do I add products to my store?

To add a product to the store, click Store in the toolbar, then Products. Click the Add Product button and enter the details for your product.

Adding a product to the store

1. From the toolbar, select Store > Products. 

2. Click the New Product button.

3. Enter the product details.

• Name - Enter a descriptive name for your product
• Description - Add an optional one-line description that will show under the product name in the store.
• Long Description - Add as much information as you need about your product to answer customer questions - product details, delivery information, purchase deadlines, etc.
• Price - Enter the price you are charging.
• Allow shoppers to enter custom price - Check this box if you want to allow the customer to set their own price. You will be able to set a minimum price. We recommend only using this option for open donations.
• Category - Select one category or multiple categories for your product. Categories are created by the organization and are listed in the store toolbar. Read How do I create categories in my store? for more information.

4. Create Additional Fields to capture more information from customers. You can use the buttons to add colors or sizes. You can also create custom fields. For example, collect student names and homeroom classes for delivery purposes. For more information, read How do I add custom fields for products or memberships?

5. Turn on Inventory tracking (or leave it off). The inventory feature allows you to limit the number of items available for purchase. When inventory runs out, an item can no longer be purchased, and the customer will receive an Out of Stock message. You can learn more about inventory tracking by reading How do I manage inventory in my online store?

6. Adjust the Store Visibility of the product. With this optional feature, you can choose to make your item live on a certain date or hide it on a certain date.

7. Add a Photo of your product. Images create an emotional connection with your visitors and encourage them to purchase or donate.

Note: We recommend 600w x 400h pixels for the best image display. To preserve page performance, you may wish to avoid uploading anything bigger than 1200w x 800h.

8. When you're done, go back to the top and click Save on the upper right. You can edit your item or hide it from the store at any time. 

Notes:

• You can also manage your item's visibility and available dates from the Products page. Click the three dots next to the product, select Edit Product Visibility, and a box will appear to adjust visibility and the available dates.

• On the Products page, you can adjust the order in which your products are displayed. Click the three dots next to the New Product button, then select Manage Product Display. Use the handles next to each item to drag and drop them into your desired order.

Questions? Contact Givebacks Support.